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How napa4d Handles Your Personal Data

Your account data belongs to you. This policy explains exactly what we collect when you register, deposit via DANA, OVO, or GoPay, and use our lobby — and how we keep it secure.

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Have a question about your data, want to request a copy of what we hold, or need to flag a concern? Our support team handles privacy requests directly. Reach out through any of the channels below and we will respond to your request as promptly as our team allows.

What We Collect and Why We Collect It

napa4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit — your name, email address, and the payment method you choose, whether that is DANA, OVO, or GoPay. We log transaction references linked to each deposit or withdrawal so our finance team can verify and

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reconcile your wallet activity. We also collect device identifiers and session data when you access the lobby from your phone or desktop, which helps us detect unusual login attempts and keep your account secure. Cookies and similar tools record your session state so you stay logged
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in as you move between slots, live tables, and the sportsbook. We do not sell your personal data to third parties for marketing. Data shared with payment processors — including e-wallet providers — is limited to what those processors need to complete your transaction. We retain
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your account records for as long as your account remains active and for a period after closure as required by applicable regulations in eligible regions. Where local law requires us to adjust how we store or process data, we follow those requirements. If you are in
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Bandung or anywhere else in Indonesia, the same data handling standards apply to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are how we keep your account relationship straightforward. We apply these practices across every account, regardless of which payment method you use or which device you log in from.

Account Security

Login sessions are protected with OTP verification sent to your registered number. We flag and review any session that does not match your usual device or location pattern.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these via your browser at any time without losing your account access.

Retention and Deletion

We keep your account data while your account is active. After closure, records are held only as long as applicable regulations require. Submit a deletion request through our Help Centre once your account is closed.

Who to Contact

For any data access, correction or deletion request, reach our support team via live chat or email. We aim to acknowledge your request within a reasonable period and resolve it as regulations allow.

Your Privacy Policy Questions

These are the questions we get asked most often about how we handle account and payment data. If your question is not here, use live chat or email to ask our support team directly.

We collect your name, email address, and the payment method you link — DANA, OVO, or GoPay. We also log device and session data each time you access your account.

Yes. We store transaction references linked to your deposits and withdrawals so our team can verify wallet activity. This data is not shared with third parties beyond what the payment processor needs.

Yes. Submit a data access request through the Help Centre inside your account or contact our support team via email. Include your registered account name to speed up the process.

Close your account first, then submit a deletion request via live chat or email. We will remove your data within the timeframe that applicable regulations in eligible regions allow.

No. We do not sell or share your personal data for marketing purposes. Data passed to payment processors is limited strictly to completing your transaction.

We retain records for as long as applicable regulations require after account closure. Once that period ends and you have submitted a deletion request, we remove your data from our systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How napa4d Handles Your Personal Data

Reach Us About Your Privacy

How We Protect and Manage Your Account Data

Your Privacy Policy Questions

01 What personal data does napa4d collect when I register?

02 Is my DANA, OVO, or GoPay transaction data stored?

03 Can I request a copy of the data you hold on my account?

04 How do I ask napa4d to delete my personal data?

05 Does napa4d share my data with third parties for marketing?

06 How long does napa4d keep my account data after I close my account?

Privacy Policy

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